Our privacy policy
How we collect, use and protect your personal information. Your privacy and security are our priorities.
Last updated: December 25, 2025
This Privacy Policy applies to the DoxBox website and to the DoxBox mobile application (the “App”).
Information we collect
We may collect personal information from you when you visit our website, register for an account, or interact with our services. This information may include your name, email address, contact details, and any other information you voluntarily provide to us.
Information collected through the mobile application
When you use the DoxBox mobile application, we may collect and process:
- Account information such as email address and user identifiers
- User-generated content, including documents you upload such as receipts and invoices
- Automatically extracted data from uploaded documents (e.g. via OCR)
- Usage data related to how the App is used
- Device information required for the App to function properly
We collect this information solely to provide and improve the functionality of the App.
How we use your information
- Providing and improving our products and services
- Personalizing your experience on our website
- Communicating with you about your account and any updates or promotions
- Analyzing website traffic and user behavior to enhance our offerings
- Analyzing usage and interaction data from the App to improve performance and user experience
App permissions
The App may request access to certain device permissions, such as camera access (for scanning receipts and documents) and file or storage access (for uploading and saving documents). These permissions are used only for the intended functionality and are not accessed without your consent.
Data security
We employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-party disclosure & data sharing
We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with trusted third-party service providers (such as cloud hosting or analytics services) solely to operate and improve our services, provided they agree to keep your information confidential.
Cookies
Our website may use cookies to enhance your browsing experience and understand how you interact with our site. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly without them.
Data retention and deletion
You may request deletion of your personal data and uploaded documents by contacting us at support@doxbox.io. Upon request, we will delete the data in accordance with applicable laws and regulations.
Changes to this policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page and the effective date updated accordingly.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at support@doxbox.io.